I am still alive

[piplover]

This week was my first week of 4/10s, working from 7am to 6pm.  And being on the phones every day.  For the most part it went all right,but today I ended up hiding in the bathroom in tears.  Possibly because my period started today and I was just extra emotional, because the call wasn't even mean, just very, very frustrating.  My last call was awesome, though, so I'm feeling a bit better.

I have tomorrow off, then officially start working on Sun, since we've still been training this week.  Am I scared?  Oh, hell yes!  Honestly, the reason I haven't been online much this past week was because I would come home, feed the cats, and then study as much as I could to try and get a handle on everything.  

Still... I felt like the biggest loser today after that call, like I couldn't do anything right and why did they hire me again?  I'm really hoping that Sunday is better and I don't feel like a complete idiot.  I've had the longest call times of my group, which isn't good, and they actually were supposed to have someone sit with me today to listen in and do a bit more training, which is just embarrassing.  I keep having to remind myself that I can do this job, and that I'm not going to blow it with every call I get.  I just - I really felt like crap today, and I can't even remember the last time I cried so hard.  

I think I'm going to cuddle my cats for a bit, take a hot bath, then go to bed and try to forget about today.  

Comments

[songspinner9.livejournal.com]

Oh, dear. I'm sorry you had such an awful day...I've been there far too recently.

*hugs*

[bronwynferchdai.livejournal.com]

*snuggles* It's okay darling. Everyone's allowed to have a crappy day. You'll get there and blow them out of the water. Just remember that they wouldn't have hired you if they didn't think you could do this and you wouldn't have taken the job if you didn't think you could do this. Take a deep breath and then kick ass.

*huggles*
Bronwyn

[piplover.livejournal.com]

*Hugs* Thanks, hon. I'm hoping with a day off, I'll be able to get myself together again and really kick ass on Sunday.

[piplover.livejournal.com]

I really hope so. *Sigh* My boss even told me that, really, the only thing I'm lacking right now is the confidence. I'm hoping that I can just relax tomorrow, pull myself together, and then kick ass on Sunday. And you're right, they wouldn't keep me if they didn't think I could do it. I will do it!

*Hugs*

[dreamflower]

I'm quite sure you really are doing great. They hired you for a reason, and I'm sure they think you can do it.

Don't let one bad experience get you down. ((((hugs))))

Just take your time off to regroup.

[shirebound]

Pip, customer service will always be like that! I've been doing it (via e-mail) for 15 years, and no matter how well trained you are, and how expertly you do your job, there will always be annoying, bitchy, unreasonable, frustrating customers that make you want to scream. If you remember that, it might be a bit easier to deal with them and not let them break you. And each one will teach you something new.

But there will always be the nice folks to balance out the awful ones.

*hugs hugs*

[feaxede-steorra.livejournal.com]

*hugs*
I hope tomorrow things'll go better.

[budgielover.livejournal.com]

Everyone has hard days at work, sweetie. Just hang there and tomorrow will be better. Really - it will.

[piplover.livejournal.com]

Thanks, hon. I feel a lot better today, and I'm thinking I'm going to rock tomorrow. Susan Boyle is my inspiration, lol.

[piplover.livejournal.com]

*Hugs*

Thanks, hon. I'm feeling better today, and I think I'm ready for tomorrow. I think I just have to keep in mind that I do know this job, and I will get better. I won't let them get me down! If Pippin could escape the orcs, I can deal with irate customers, lol.

[piplover.livejournal.com]

*Hugs*

Thanks, hon.

[piplover.livejournal.com]

*Hugs*

Thanks, hon. I keep telling myself that I do know what I'm doing and I'm going to rock tomorrow. I think yesterday was just a bad day.