I should have stayed in bed today
Jul. 7th, 2012 12:00 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
piploverI think I've only missed two full days of work since I've been working here, and that was becuase I had the pig flu and was pretty much told to get myself gone before I infected everyone else.
Today, I seriously considered saying to hell with it and just calling in a day.
They put us back on phones yesterday. And we're on them again today.
I don't think phones are evil, per se. But there's definitely something sinster about them. And although most customers are nice and polite, there's always those few who want to scream and yell and make my life a living hell.
A lot of people who are on chat like being on phones, they say it makes a nice change. They like to be reminded that they're talking to actual people and not just words on a screen.
Me? I'm fine with words on a screen. I am perfectly happy. I don't want to listen to people who I can't understand try to get their issues across. I spent 10 minutes yesterday talking to someone who only spoke Japanese. It was painful. It was almost physically painful, trying to get their informaiton. I felt bad, because he was frustrated, I was frustrated, and nothing was accomplished. With chat, at least he could have used Google Translate, horrible as that can be at times.
Anway, I'm just bitching. I am prejudiced agains phones, I know this.
I may leave early again today. I left 4 hours early yesterday. I was just too stressed and it wasn't worth it to stick around.
Today, I seriously considered saying to hell with it and just calling in a day.
They put us back on phones yesterday. And we're on them again today.
I don't think phones are evil, per se. But there's definitely something sinster about them. And although most customers are nice and polite, there's always those few who want to scream and yell and make my life a living hell.
A lot of people who are on chat like being on phones, they say it makes a nice change. They like to be reminded that they're talking to actual people and not just words on a screen.
Me? I'm fine with words on a screen. I am perfectly happy. I don't want to listen to people who I can't understand try to get their issues across. I spent 10 minutes yesterday talking to someone who only spoke Japanese. It was painful. It was almost physically painful, trying to get their informaiton. I felt bad, because he was frustrated, I was frustrated, and nothing was accomplished. With chat, at least he could have used Google Translate, horrible as that can be at times.
Anway, I'm just bitching. I am prejudiced agains phones, I know this.
I may leave early again today. I left 4 hours early yesterday. I was just too stressed and it wasn't worth it to stick around.
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no subject
Date: 2012-07-08 04:42 am (UTC)I don't like phones either. I can cope with the occasional client that prefers phones to emails, but a whole day of talking to strangers? I'd end up curled in a corner, whimpering. So I totally sympathize.
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Date: 2012-07-09 06:21 pm (UTC)