Argh!

The customers are being particularly obnoxious today.  I mean, more-so than usual.  Ugh.  I know it's Friday the 13th, but that's usually a good day for me. 

I just had a customer who left me shaky and really upset.  He was very vulgar and rude, and I had to call my manager, who is off sick, because I couldn't get hold of anyone of the people above me to disconnect.  

Why?  Why do people think that's acceptable?  I shouldn't have to deal with that shit at work.